Shipping Policy

All orders are subject to a processing time of 1 business day and are shipped from our location in Montego Bay, Jamaica. Backorders can be subject to restocking delays which can usually take up to 5 business days.

 

 

LOCAL DELIVERY (within Jamaica)

DELIVERY OPTIONS AVERAGE SHIPPING COST BY ORDER VALUE ($ USD)
$120 and over Under $120
Delivery to your Door (1-2 business days) FREE $10
In-Store Pickup

If you’re already in Jamaica or have plans to come here we offer delivery straight to your hotel! Staying with a friend? Got an Airbnb? We’ve got you!


HOTEL DELIVERY (within Jamaica)

If you’re staying at a resort/hotel, we leave the package at the front desk, addressed to you and specifying your room number. You will be contacted via phone/email when your purchase has arrived. Collect it when you’re ready to soak up rays in your new Jamaica Wear!

If you’re at a villa/Airbnb/your friend’s place, we deliver straight to your door. You’ll need an ID to collect it yourself- or, if you’ll be busy you must specify the name of whoever is collecting, and they must provide an ID (e.g. friend, listing owner, front desk, receptionist). We will contact you via phone/email to let you know it’s there.

WHAT DO I NEED TO DO?

Provide the following details in the ‘SHIPPING ADDRESS’ section when checking out:

• The full address of the hotel/resort/property you’re staying at;

• Your room number;

• A valid phone number we can reach you at OR a valid phone number to reach the person receiving on your behalf (if you aren’t collecting it yourself);

If you’re not in Jamaica yet, but want your Jamaica Wear delivered to you once you’ve settled in, shoot us an email with what date you’re checking in. We’ll make sure it gets to you the next day!


INTERNATIONAL SHIPPING

Customs duties vary by country and are charged according to local customs policies. You are responsible for paying any duties that may be charged by your country. Please check with your local customs office to ensure that you are aware of any charges.

 

Please note that due to the continued global shipping disruptions, international shipping times and prices, have become unpredictable. We will continue to do our best to bring Jamaica to you as quickly, reliably and affordably as possible.

COUNTRY/REGION DELIVERY OPTIONS AVERAGE SHIPPING COST BY ORDER VALUE
$120 and over Under $120
USA REGULAR POST (14-21 business days) FREE $7
EXPRESS SHIPPING (2-3 business days) --
CANADA REGULAR POST (14-21 business days) FREE $10
EXPRESS SHIPPING (2-3 business days) --
CARIBBEAN
(Except Jamaica)
REGULAR POST (14-21 business days) FREE $10
EXPRESS SHIPPING (2-3 business days) --
EUROPE REGULAR POST (14-21 business days) FREE $11
EXPRESS SHIPPING (2-3 business days) --
LATIN AMERICA REGULAR POST (14-21 business days) FREE $11
EXPRESS SHIPPING (2-3 business days) --
REST OF THE WORLD REGULAR POST (14-21 business days) FREE $12
EXPRESS SHIPPING (2-3 business days) --

*Please note that we will not be held liable for delays that are out of our control (e.g. customs and carrier delays)

ORDER TRACKING

You will receive a shipment confirmation email with tracking information once your order has shipped. It may take up to 24 hours for the tracking information to be updated.